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FAQs

What type of services do you offer?

We are a custom writing service provider offering all types of custom writing services to all our customers. We offer a variety of academic writing services to all our customers located all over the world. Among others, some of the services that we offer comprise of; term paper writing, essay writing, assignment writing, proofreading, paraphrasing, reference letter, MBA Case study, Capstone project, article review, thesis writing, personal statement, homework, research proposal case study analysis, nursing paper, research papers, coursework help, PowerPoint, Lab reports, Statistics analysis, formatting services, and any other type of custom writing. Thus, if you need help or assistance with any type of coursework, please contact us. We have an expert to help you.

There are many companies that I can choose from. Why should I choose you?

Our custom writing service offering is different in various ways especially when compared to what other online writing companies offer. Thus, by using our writing services, you will be able to enjoy various benefits that you are likely to be asked to pay for by other companies. Besides, our services are reliable and of high quality. Among others, some of the reasons why we are better than the rest are; 100% original work, FREE plagiarism report upon request, timely delivery of your order to your email, Free unlimited revisions, 24/7 Customer support, direct contact with the writer, cheap prices, 15% Discount on all orders, 100% privacy, and experts in all types of custom writing. We are among the best and you will easily find that out once you use our services.

My paper is due in few hours and I am not sure whether you can complete it?

If you have an urgent paper and you are not sure whether we can be able to complete it within a short deadline, please contact our customer support team and provide them with the order details. They will be able to inform you whether our experts will be able to complete the order within the short deadline or not.

I cannot find the type of order that I am looking for on the list provided on the order form

If you cannot find your order type on the list available in the order form, you should select others. If you are not sure the type of order that you should order for, please contact the support team and the will be happy to help you select the best order type.

How do I get to use your services?

Anyone irrespective of the location can be able to use our services. All that you need to do is use the order page to place your order. Once you have made the payments for the order, we are going to assign the order to an expert in your subject and the expert is going to work on the order and complete it within the set deadline. Upon completion, the order is sent to the Quality Team which reviews it and even scans it with a plagiarism software in order to ensure that it its non-plagiarized. The completed order is emailed to you within the specified deadline. If you are not sure how to place the order or want to ask more questions, please reach out to our support team through the phone, contact us section, Skype or LIVE Chat. They will answer any questions that you might have regarding the ordering process or anything else about our services.

How secure is your service and can someone find out that I used this service?

Our service is quite secure, and we assure all our customers that no third party can be able to access any of the information that you send to us. Thus, when you use our services, be rest assured that unless you decide to disclose to others that you have used our services, no one will ever know that you used our services.

I need a writer who is from my city since my paper needs some local perspectives. Is it possible to get such a writer?

As an online writing company, we have writers located in all major cities around the world. Thus, if your paper requires a writer from your city, we are going to do our best to ensure that we assign the paper to a writer based in your city. If we cannot find such a writer, we will assign the work to a writer based in the neighboring city.

How Do I Pay for the Custom Writing Services?

In order to ensure that all payments are secure, we have made the decision to only accept payments through PayPal. PayPal is the most popular and safety payment processor globally. You can thus make your payments assured that the payments are secure. You do not need to have a PayPal account to make payments since all you need is to enter your payment details and click the Pay Now button. We can also send you an invoice with the link to make payments if need be. Just reach out to our support team and they are going to help you complete the payments.

Your Prices are cheaper while compared to others. How can you offer high quality while charging such prices?

Indeed, our prices are to an extent cheap while compared to others. Yet, that does not mean that the quality of the work is compromised. We have been offering custom writing services online for many years now. Our experts have perfected their skills and even if we exist to make profits, we are conscious of the fact that our customers are looking good value for their money. We have a thorough quality review process that every work has to go through. Thus, you can use the service with confidence that you will get high quality work. For example, while we offer the Plagiarism report for FREE, other online writing service providers are going to demand you to pay extra for the plagiarism report. We do anything possible to ensure that the work will be of high quality. Thus, you can use our service and enjoy the cheap prices while assured of high quality paper.

Can I contact the writer who will be writing my paper?

Once you have placed the order, you will be able to contact the writer through the messaging system available in your membership page. We encourage all our customers to ensure that they contact the writer on regular basis so that they can be able to get updates from the writer on how the work is progressing.

What happens to the paper after you have written it and sent it to me?

We are a custom writing service that writes papers from scratch. The paper that we write for you belongs to you. We do not sell the papers or store them in a database. The paper belongs to you.

How will I receive the paper that has been written for me?

Once our experts have written the paper and the quality team approves it, we are going to email the paper to the email that you have specified to us when placing the order. The completed paper will be emailed within the deadline that you specify.

What happens if I am not happy with the paper that your writers write for me?

If for some reasons you are not happy with the paper that we writer for you, you are free to request for the paper to be revised. You can request for the revision through your membership page or by simply replying to the email that we sent to you with the completed order. You are entitled to FREE unlimited revisions until you are fully satisfied with the paper. However, revisions have to be requested within three weeks of the paper been completed and the initial paper instructions that you gave when placing the order must not be changed.

What happens if for some reasons, I want to cancel the order after I have placed it?

If you realize that you need to cancel the order after placing it for different reasons, you can be able to do that through writing an email or by simply contacting our customer support team. However, you should take note that if the order had already been assigned to a writer and the writer had commenced working on it, 50% of the payments made towards the order will be deducted. In case the writer had not started working on the order, we will offer you 100% refund.

Can I see samples of your work?

To review samples of our work, please proceed to the sample sections where you will be able to download samples of our work.

How many words are in one page?

The number of words in each page will be determined by the spacing. For double spaced, one page has 275 Words while for single spaced, one page has 550 words. The price for one single spaced page is equivalent to the price of two double spaced pages.

I cannot find some questions here

If there are more questions that you need answered regarding our custom writing services, please contact our friendly customer support team. They are on standby to help customers like you and are going to gladly answer any questions that you might have.

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AUS : +61 (2) 8006 1559
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Disclaimer: The custom writing services offered are for assistance purposes only. When used, they must be adequately cited. thecustomwritingservice.com is not going to be held accountable to third parties for the unauthorized use of the company's products.